In an increasingly competitive world where products are similar in quality, technology and warranty terms ... Prices are also similar ... And what is your company doing to differentiate itself from competitors? Announcement in the newspaper, on the Internet, promotion, competing on the basis of "lowering price" flattening its margins? This everybody does.
Can your company quickly and easily focus sales actions on targeted groups of prospects and customers more likely to buy?
REAL COMPETITIVE ADVANTAGE is the knowledge that you have of your customers and that your competitors do not have. What level of knowledge do you have today from your customers? Do you know enough about them?
AND THE MOST IMPORTANT: Turning this knowledge into sales actions?
It keeps everything organized, standardized, manages and reminds you and your staff of all of this. Everything in a simple and uncomplicated way is why we are in more than 1300 COMPANIES IN ALL BRAZIL. The equity of a business is the number of satisfied customers who are in order to pay again for their products and services.
Follow-up of actions related to the process of relationship, sales, post-sales, recontacts and collection, through workflow, transaction history and approaches already carried out, even when redistribution of the portfolio to third parties is required.
Full retake / rescheduling management, open sales opportunities, prospective customers, lost sales leads, and everything else you need to manage your sales force and not be forgotten.
Full online and real-time measurement and monitoring of the business opportunities that are with your sales force, no matter where they come from: Store, Email, Website, or Phone.
Collaborative CRM automatically remembers:
Database search based on pre-programmed parameters
Selects customers in: Point of purchase, Buyback, Upgrade and Others
Confirms with the customer the intention to purchase
"Killer" approach of the seller
Closing of business, Sale
Do you consider selling lost? What is your strategy for these customers?
By phone, email, SMS or mailing.
Call Center, SAC, Ombudsman, 0800, Customer Service Center, Franchise Service Center, Telesales, Sales Portal ... No need to change or change your existing telephone exchange.
All contacts via website are registered automatically (without human intervention) in CRM creating automatic alerts in real time so your company does not lose business opportunities or even stop responding to customers.
Send text messages to any mobile phone operator automatically / individually. Excellent tool for your sales team and your call center. We are providers / creators of SMS and not resellers, this means that our prices are extremely competitive.
and learn how we can help your business benefit from SMS!2
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